Empleos de bilingual customer service remote

Industry: Cleaning Services

Schedule: Full-Time | 40 Hours per Week
Working Hours: Monday–Friday, 8:00 AM–5:00 PM EST (1-hour unpaid lunch break)

Compensation: $5 USD per hour (depends on experience)

Work Arrangement: Remote

Job Overview

We are looking for a proactive, organized, and bilingual Customer Service & Administrative Assistant to support the daily operations of a growing cleaning services company.

This role combines customer service, administrative coordination, scheduling, invoicing, and basic recruitment support. The ideal candidate is detail-oriented, responsive, and comfortable managing multiple priorities while maintaining clear communication with customers and cleaning staff.

Key Responsibilities

• Handle customer inquiries, messages, and follow-ups in both English and Spanish.
• Coordinate cleaning appointments, schedules, and customer bookings.
• Prepare, send, and follow up on customer invoices using Stripe.
• Manage customer communications through WhatsApp Business.
• Maintain accurate customer records, appointments, and daily tasks using Jobber and a personal agenda.
• Follow up with customers regarding upcoming services, payments, and service-related requests.
• Assist with recruitment activities, including applicant screening, interview scheduling, and onboarding coordination.
• Communicate with cleaning staff to ensure smooth daily operations.
• Provide general administrative and operational support as needed.

Requirements & Qualifications

• Fluent in English and Spanish, both written and spoken.
• Previous experience in customer service, administrative support, or operations.
• Strong communication and organizational skills.
• Ability to multitask, prioritize responsibilities, and manage deadlines.
• Comfortable handling scheduling, invoicing, and customer follow-ups.
• Good problem-solving skills and a proactive approach to daily tasks.
• Ability to work independently in a remote environment.
• Reliable internet connection and a suitable remote working environment.

Preferred Qualifications

• Experience with Stripe, Jobber, WhatsApp Business, or similar platforms.
• Previous experience in the cleaning, home services, or service-based industries.
• Familiarity with recruitment coordination, candidate screening, and onboarding.
• Experience using CRM systems, scheduling tools, or invoicing platforms.

Compensation & Schedule

• Pay Rate: $5 USD per hour.
• Weekly Hours: 40 hours.
• Estimated Weekly Compensation: $200 USD.
• Estimated Monthly Compensation: $866.67 USD (based on 52 weeks per year).
• Schedule: Monday through Friday, 8:00 AM–5:00 PM EST.
• Break: One-hour unpaid lunch break.

If you took the time to read everything and you would be part of this amazing company, please fill out this pre-screening and I'd love to speak with you!!!

https://outstahub.com/jobs/outsta/bilingual-csr-admin-support/9dc2c04c-c96a-458a-abfa-a2dccdfef3ae

Ideal Candidate

We are looking for someone who takes ownership of their responsibilities, communicates effectively, and enjoys keeping things organized. The right person will be comfortable switching between customer interactions, administrative tasks, and operational coordination while ensuring that nothing falls through the cracks.

If you are bilingual, organized, customer-focused, and comfortable working in a fast-paced environment, we would love to hear from you!

Lugar de trabajo: Empleo remoto