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LATAM Client Partner
LATAM Client Partner
Detalles del empleo
Descripción completa del empleo
At Impetus, we go beyond technology implementation to transform global enterprises with data, cloud, and analytics solutions. As part of our growing sales organization, the Senior Client Executive leads the growth of one or more strategic accounts by identifying, developing, and expanding relationships with key stakeholders. This role is responsible for understanding and clearly articulating Impetus’ value proposition, capabilities, and differentiated offerings, while engaging senior customer executives through a value-based, consultative approach. You will build and maintain long-term customer partnerships, strategically plan and pursue account growth, collaborate closely with pre-sales, delivery, and partner teams, and work with internal leadership to advance complex engagements and drive sustained portfolio growth.
What You'll Bring:
- Relationship Builder: A passionate networker who excels at building strong customer relationships and evolving them into long-term, trusted partnerships.
- Industry & Domain Expertise: A solid understanding of the cloud ecosystem, with hands-on experience addressing analytics needs within the BFSI sector and applying domain knowledge to real-world business challenges.
- Hunt-to-Farm Mindset: The ability to balance patient, disciplined account growth with an aggressive approach to identifying and pursuing new opportunities, grounded in customer-centric value creation and informed long-term decision-making.
- Proximity & Adaptability: Willingness to be geographically close to key customer decision-makers, engage on-site when needed, and remain readily accessible to customers.
- Commitment to Mutual Success: A strong belief in creating shared success, viewing customer outcomes and Impetus growth as a true partnership.
What You’ll Do:
Strategic Account Leadership
- Partner with the VP of Account Management to develop and execute strategic account plans.
- Drive a minimum of 20% growth within assigned account(s) while meeting or exceeding revenue and gross margin targets.
- Serve as the primary point of contact for assigned customers, acting as a trusted advisor.
- Contribute to the development of industry-specific best practices that can be leveraged across other Impetus customers.
Client Relationship Management
- Leverage executive-level relationships to strengthen Impetus’s presence within customer organizations.
- Strategically utilize internal teams to deliver impactful client engagement.
- Present Impetus’ capabilities, offerings, and solutions to expand account footprint.
Solution Development & Delivery
- Support and facilitate delivery teams to ensure customer success and satisfaction
- Collaborate closely with client teams, pre-sales engineering, and delivery teams to develop winning proposals and long-term partnerships.
Business Development
- Create, manage, and execute account-based marketing (ABM) plans to drive organic growth and brand visibility.
- Leverage cloud and data partner ecosystems to identify and develop new growth opportunities.
- Present the overall Impetus story—including capabilities, offerings, and solutions—to expand Impetus’s presence within assigned accounts.
Advocacy & Collaboration
- Represent customer needs and priorities internally within Impetus.
- Foster a collaborative, high-performance team culture across internal and external stakeholders.
- Conduct quarterly business reviews with customers and Impetus leadership.
- Ensure timely follow-up and resolution of Accounts Receivable.
8 to 10 years
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