Empleos de technical support

We’re looking for a highly organized, tech-savvy Virtual Assistant to support a principal real estate agent in streamlining administrative, marketing, and operational workflows. This is a dynamic role requiring meticulous attention to detail, strong follow-through, and excellent communication skills in English. You’ll play a vital part in enhancing efficiency, improving systems, and ensuring a smooth client experience.

Key Responsibilities

Administrative & Operational Support

• Manage and update the team calendar in real time.
• Coordinate property showings and schedule appointments.
• Maintain and organize team drives, contacts, listings, and internal tools.
• Implement and improve administrative workflows and checklists.
• Monitor incoming emails and respond or escalate as needed.
• Manage all required documentation and research for listing presentations.

Marketing & Client Engagement

• Assist with new listing launches and related marketing campaigns.
• Support online and offline marketing efforts: CRM, email marketing, direct mail, and social media content.
• Coordinate client appreciation efforts: gift-giving, review requests, and event planning.
• Track leads and performance metrics, providing regular reports to the agent.

Transaction Coordination

• Run detailed closing checklists for buyers and sellers.
• Ensure timely follow-ups, status updates, and milestone tracking across transactions.
• Support offer writing and assist in the buyer workflow as needed.

Ad Hoc Support

• Assist with additional projects based on the evolving needs of the agent and team.
• Help implement and manage new software tools to enhance productivity.

What We're Looking For

• Excellent written and verbal communication in English, with professional etiquette.
• Highly organized with impeccable attention to detail.
• Calm under pressure and able to manage multiple priorities independently.
• Fast learner with a growth mindset and willingness to understand the real estate industry.
• Pleasant, proactive, and professional demeanor at all times.
• Strong problem-solving and critical thinking skills.

Technical Requirements

• Bachelor’s degree (preferred) and high school diploma (required).
• Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar).
• Familiarity with CRM systems, DocuSign, and email marketing tools.
• Experience using social media platforms: Instagram, Facebook, LinkedIn, YouTube.
• Willingness to learn or prior experience with:
• Trello or project management tools
• MLS (Multiple Listing Service)
• Comfortable working in a fully remote setting.

Benefits

• 100% remote.
• Growth opportunities.
• Learning opportunities.
• 10 days of Paid Time Off.
• Productivity and learning incentives.
• Annual retention incentive of 12%.
• Monthly productivity and learning incentive of 7.5%.

Tipo de puesto: Medio tiempo, Indefinido

Pregunta(s) de postulación:

• Do you have previous experience as a VA or similar role? For how long?
• Do you have previous experiencie managing corporate social media accounts? For how long?
• Do you have any previous experience with Project Managent Tools? Which one and for how long?
• What is your english level?
• What is your salary expectation?
• Is this expectation negotiable?
• Are you currently working?