Empleos de systato
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2 empleos
- SystatoAntioquia·
- We are building a team of individuals who excel in relationship-building, problem-solving, and customer service.
- Bilingual in Spanish and English.
- Ver todo: empleo en Antioquia
- Búsqueda de salarios: salarios de Customer Advocate en Antioquia
- SystatoBogotá, Cundinamarca·
- We are seeking a detail-oriented Bookkeeper with extensive experience in full-charge bookkeeping and strong knowledge of Zoho Books.
- Ver todo: empleo en Bogotá
- Búsqueda de salarios: salarios de Bookkeeper en Bogotá, Cundinamarca
Job Post Details
Información del empleo
Así es como las especificaciones del empleo se alinean con tu perfil.Tipo de empleo
- Tiempo completo
Ubicación
Antioquia
Descripción completa del empleo
Overview
We are looking for a proactive and personable Bilingual Customer Advocate to join our Customer Success Team. This role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach. We are building a team of individuals who excel in relationship-building, problem-solving, and customer service.
Key Characteristics
- Positive and resilient with an optimistic outlook
- Proactive problem-solver who identifies solutions to improve customer experiences
- Team player who thrives on collaboration
- Adaptable to change in a fast-paced environment
- Strong work ethic with excellent attendance and punctuality
- Tech-savvy and able to handle multiple tasks
Duties and Responsibilities
- Engage with customers via phone, email, or text to assess needs and provide tailored support
- Listen actively and resolve inquiries with exceptional customer service
- Deliver conversational, natural interactions even when following a script
- Adapt to shift requirements, including weekends and holidays
- Operate effectively both as part of a team and independently
Qualifications
- Bilingual in Spanish and English
- Outstanding interpersonal and communication skills
- Ability to thrive in a dynamic and high-energy work environment
- 2+ years of customer service experience (call center experience preferred)
- High school diploma required; Bachelor’s degree preferred
About Us:
We are a leading tech-enabled business support company, providing tailored solutions to deliver outcomes, drive profitability, and elevate the customer experience.
Salary posted is BASE salary. There are financial incentives available.
Benefits:
- Work From Home
- Paid Time Off package
- Monthly Incentive Opportunities
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