Empleos de human group services

Locations: Santiago | Bogota

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

If you are located in Bogotá, Colombia, or Santiago, Chile, this opportunity is for you!

We are uniting SSA Career Services and Alumni Relations to create a seamless, high-impact function that supports employees in their post-BCG careers and maintains strong connections as they transition to alumni and potential clients. This reimagined organization will launch in early 2025, and you will play a pivotal role in its success.

As the Career Services & Alumni Senior Coordinator, you’ll contribute to the design and scoping of this new function and oversee its implementation. Success in this role requires exceptional communication and collaboration skills to navigate change management and deliver impact.

You’ll ensure high service levels in executive career advisory, career coaching, and alumni engagement, positioning the function—and BCG—for long-term success.

Career Services Overview

This role supports BCG employees, alumni, and key clients by providing internal career coaching and strategic placement services.

Key initiatives include:

Career Coaching & Job Search Support:

Collaborate with current and departing BCGers, offering career guidance, strategic job search advice, and practical, skill-based support (e.g., resume reviews, mock interviews, offer negotiations).

Strategic placement design and implementation:

Build relationships with key clients/employers and alumni to develop job opportunities pipeline across industries and geographies. Build talent pipelines for priority clients and alumni.

Alumni Career Support:

Offer lifelong career support for BCG alumni, including career programming, webinars, and resources for navigating transitions.

Business Insights:

Provide valuable insights to the SSA People Team and Leadership through data on employee retention, external talent markets, compensation benchmarks, and key trends.

Alumni Relationships Overview

The Alumni Relations function fosters strong, lifelong relationships with BCG alumni while unlocking commercial value through strategic engagement. Key initiatives include:

Alumni Engagement:

Build enduring connections within the BCG network, driving brand advocacy and commercial opportunities through strategic alumni relationships.

Program Execution:

Deliver alumni programs at local, system, and regional levels for consistent, impactful experiences. Lead senior alumni initiatives in key markets, piloting new ideas and engaging stakeholders.

Design and Coordinate Alumni signature events in all 4 geographies of SSA

Innovation and Best Practices:

Develop innovative approaches to enhance alumni engagement. Implement scalable technology solutions and use data-driven insights to measure KPIs and drive program improvements.

Additional responsibilities

Additionally, to those Career Services and Alumni responsibilities, the Senior Coordinator will be responsible for other Employee Value Proposition initiatives, in link with Diversity, Sustainability or other regional projects

What You'll Bring

• A minimum of 5 years of progressive work experience, preferably in a professional services firm
• Undergraduate degree required; MBA or other advanced professional degree preferred
• Consulting experience strongly preferred
• A coaching certification would be considered as a plus
• Fluency in Spanish and English (oral and written)

Key Competencies

• Proven leadership and collaboration skills to guide teams and foster strong relationships across SSA and global colleagues.
• Strategic and entrepreneurial mindset with strong analytical abilities to use data for decision-making and communicate insights effectively.
• Exceptional project and change management skills, driving initiatives with actionable work plans and process improvements.
• Strong people management skills, with the ability to inspire, coach, and develop talent in a fast-paced, virtual environment.
• Outstanding communication and interpersonal skills to influence and build trust with multiple stakeholders.
• Flexible, proactive, and comfortable navigating ambiguity while maintaining focus on results.
• High integrity, a positive attitude, and the ability to maintain confidentiality and professionalism under pressure.

Who You'll Work With

You will closely collaborate with the SSA People Director and the leaders of the Bogotá, Buenos Aires, Santiago, and Lima offices.

Additional info

At BCG, our people and relationships are at the heart of everything we do. We believe in-person work is essential to our culture, mentorship, and professional development. This hybrid role requires team members to be in the office 3 to 5 days per week. It is designed for individuals who thrive in a collaborative, dynamic environment and is not suitable for fully remote or virtual work.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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