IMPORTANT: ONLY APPLICATIONS SUBMITTED THROUGH THE FOLLOWING LINK WITH A LOOM VIDEO WILL BE CONSIDERED: https://hiring.agencygrowthteam.com/hiring-appt-booking-specialist
ClinicGrower is a digital marketing agency that helps medical and dental practices grow by connecting them with new patients. We’re expanding and looking for a dedicated Appointment Booking Specialist (ABS) to join our team!
Are you passionate about creating conversations and building relationships with patients?
Do you want to be part of a fun, results-driven team? If so, we’d love to hear from you!
Role Overview:
As an Appointment Booking Specialist, you will engage with patients, book appointments, and provide exceptional customer service to help increase show rates for medical practices. You'll use our software (GHL) to schedule appointments, text, and call patients while following best practices to enhance outcomes.
Responsibilities:
- Engage with patients to build trust and book appointments
- Use CRM software (GHL) to manage communications and schedule appointments
- Answer calls, SMS, and emails, and update daily tracking reports
- Prequalify leads and accurately record patient info
- Work with managers to improve booking processes
- Maintain high-quality customer service and professionalism
Requirements:
- Proven experience in appointment booking or scheduling
- Strong communication skills (phone, email, SMS)
- Tech-savvy, familiar with CRM and EHR systems (GHL, Google Drive, etc.)
- Ability to multitask and work independently
- Must have a professional home office environment and reliable internet for remote work
Shifts Available:
- Night Shift: 4:00 PM - 12:00 AM EST
- Day Shift (Rotative): 8:00 AM - 4:00 PM EST
Ideal for those with full-time availability.
Compensation & Benefits:
- Hourly pay (USD), based on experience
- Bonuses & incentives
- Paid Time Off
- Two days off per week
- Fully remote – work from anywhere!
If you’re ready to join a dynamic team and make a real impact, apply now!
IMPORTANT: ONLY APPLICATIONS SUBMITTED THROUGH THE FOLLOWING LINK WITH A LOOM VIDEO WILL BE CONSIDERED: https://hiring.agencygrowthteam.com/hiring-appt-booking-specialist
Job Type: Full-time