Resultados de la búsqueda
- Inside OutColombiaEn general, responde en el plazo de 1 día.C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. " PLEASE SUBMIT YOUR RESUME AND AUDIO…EmployerActivo hace 2 días
- BelieveBogotá, CundinamarcaEn general, responde en el plazo de 3 días.Company Description Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their…·
- AIRABogotá, CundinamarcaDescripción empresa: AIRA es una plataforma que con IA y Behavioral Science busca eficientar el proceso de reclutamiento y selección para el área de Personas …EmployerActivo hace 3 días·
- Agency Growth TeamBogotá, CundinamarcaAgency Growth Team (AGT) is the preferred recruitment company for digital marketing agencies to obtain the top 1% of global talent in client success management…EmployerActivo hace 5 días
- TrellixBogotá, CundinamarcaAbout Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps…·
- Ver todo: Empleos de Trellix - empleo en Bogotá
- Búsqueda de salarios: salarios de Customer Success Manager en Bogotá, Cundinamarca
- NetskopeBogotá, CundinamarcaAbout Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a…·
- Ver todo: Empleos de Netskope - empleo en Bogotá
- Búsqueda de salarios: salarios de Customer Success Manager en Bogotá, Cundinamarca
- GenesysBogotá, Cundinamarcalocations Bogota (Flexible) time type Full time posted on Posted 8 Days Ago job requisition id JR106746 Genesys empowers organizations of all sizes to…·
- Ver todos los Empleos de Genesys - empleo en Bogotá - Empleos de Customer Success Manager en Bogotá, Cundinamarca
- Búsqueda de salarios: salarios de Principal Customer Success Manager en Bogotá, Cundinamarca
- DynatraceBogotá, CundinamarcaYour role at Dynatrace As a Senior Customer Success Manager, you will be at the forefront of helping our customers in the LATAM region—from Argentina to…·
- Ver todos los Empleos de Dynatrace - empleo en Bogotá - Empleos de Customer Success Manager en Bogotá, Cundinamarca
- Búsqueda de salarios: salarios de Sr Customer Success Manager en Bogotá, Cundinamarca
- HRprofileBogotá, CundinamarcaHR Profile, a consulting firm specializing in recruitment and selection of professionals for the LATAM region, is seeking an Manager *Customer Success. …·
- Ver todos los Empleos de HRprofile - empleo en Bogotá - Empleos de Customer Success Manager en Bogotá, Cundinamarca
- Búsqueda de salarios: salarios de Technical Customer Success Manager en Bogotá, Cundinamarca
- Munich Re AmericaBogotá, CundinamarcaAre you ready to drive digital transformation in the insurance industry? As a Customer Success Manager at Realytix Zero, you will play a key role in…·
- Safetica a.s.Bogotá, CundinamarcaSafetica, a global leader in Intelligent Data Security, protecting companies worldwide against data leaks and internal threats, is looking for Customer…·
- OptimoveBogotá, CundinamarcaOptimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting…·
- AmadeusBogotá, CundinamarcaJob Title Customer Success Management Senior Specialist Position Title: Customer Success Expert - Outpayce: Position type: Permanent Location: Bogota,…·
Ver empleos similares de esta empresaThe Global Talent Co.Bogotá, CundinamarcaCustomer Success Manager Full-time (40-Hours Per Week), Remote About Us: At The Global Talent Co., we provide opportunities to work with leading innovative…·- Ver todo: Empleos de The Global Talent Co. - empleo en Bogotá
- Búsqueda de salarios: salarios de Customer Success Manager en Bogotá, Cundinamarca
- Alexandra Lozano Immigration Law PLLCBogotá, CundinamarcaOverview: We are seeking a dynamic and strategic Customer Success & Operations Manager to lead the Business Technology Leader (BTL), Business Support, and…·
- Ver todos los Empleos de Alexandra Lozano Immigration Law PLLC - empleo en Bogotá - Empleos de Customer Success Manager en Bogotá, Cundinamarca
- Búsqueda de salarios: salarios de Customer Success & Operations Manager - Bilingual English and Spanish en Bogotá, Cundinamarca
- Ver preguntas y respuestas frecuentes sobre Alexandra Lozano Immigration Law PLLC
Otros candidatos también buscaron:
Job Post Details
Account Manager / Customer Success Manager (JOB ID:AECSM)
Información del empleo
Tipo de empleo
- Tiempo completo
Ubicación
Descripción completa del empleo
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"
Job Title: Account Executive / Customer Success Manager
Location: Remote
Company: Inside Out
Salary: $1400/month + commissions
Read This First:
Please do not apply to this job if you plan on working a 2nd job. We are a rapidly growing company with a very dedicated team and we are looking for like minded individuals! We need your full attention, commitment and energy in order to provide the exceptional service we are looking to provide to our clients. If that is something you are interested in, we would love to hear from you and bring you onboard! There will be a TON of opportunity for growth and learning.
About Us:
Inside Out specializes in connecting businesses with top virtual assistant talent from the Philippines and Latin America. We help our clients streamline their operations and grow their teams with skilled and dedicated virtual assistants.
Position Overview:
We are seeking a proactive and client-focused Account Executive / Customer Success Manager to ensure our clients receive an exceptional experience from the moment they sign up through their entire engagement with us. This role is essential to maintaining strong client relationships, ensuring timely follow-ups, and promoting client success. You will act as the liaison between our clients, sales team and our recruitment team, ensuring seamless communication, setting clear expectations, and providing exceptional support. Additionally, you will identify opportunities to further support clients' long-term goals by offering additional services, with commission-based incentives for successful upsells.
Key Responsibilities:
- Client Onboarding & Management:
- Serve as a point of contact for clients after sign-up
- Clearly communicate project timelines, milestones, and deliverables to set realistic expectations.
- Proactively engage with clients to understand their needs, gather feedback, and ensure they are satisfied with our services.
- Follow-up & Engagement:
- Monitor client accounts, ensuring regular follow-ups and communication between clients and recruiters.
- Maintain close contact with clients to gather feedback on candidates and follow up on any pending actions.
- Keep detailed records of client interactions, preferences, and feedback to ensure continuity of service.
- Collaboration & Support:
- Work closely with the recruitment team to align on client needs and ensure a proactive approach to client engagement.
- Address any client issues or concerns, escalating them when necessary to ensure quick resolution.
- Relationship Building & Upselling:
- Develop strong, long-term relationships with clients to understand their business objectives and future staffing needs.
- Identify opportunities to offer additional services that align with clients' goals and enhance their experience.
- Present tailored solutions to clients and close upsell opportunities, earning commission for successful upsells.
- Expectation Setting & Client Education:
- Educate clients on best practices for working with virtual assistants and set clear expectations around response times, deliverables, and communication protocols.
- Ensure clients stay on track with the recruitment process and are engaged and responsive throughout.
Qualifications:
- Proven experience in a customer-facing role, such as Account Executive, Customer Success Manager, or similar.
- Strong interpersonal and communication skills with a client-focused approach.
- Excellent organizational skills, with an ability to manage multiple client accounts and priorities effectively.
- Ability to work independently, take initiative, and problem-solve proactively.
- Experience working in or with recruitment, staffing, or a related field is a plus.
- Familiarity with virtual assistants and the talent landscape in the Philippines and Latin America is advantageous.
Benefits:
- Competitive salary with performance-based incentives.
- Commission structure for successful upsells.
- Opportunities for professional growth and career advancement.
- Flexible, remote work environment.
- Collaborative and supportive team culture.
Job Type: Full-time
Job Type: Full-time