Empleos de chat en Remoto
- Thrive Psychology GroupDesde casaEn general, responde en el plazo de 1 día.EmployerActivo hace 2 días
- Respond to new client inquiries via phone, email, and chat.
- This role involves direct client interaction, scheduling, administrative coordination, and…
English Speakers - Remote - Virtual Assistant
Contrata varios candidatosTrabalhe RemotamenteDesde casaEn general, responde en el plazo de 1 día.EmployerActivo hace 2 días- Handle inquiries via phone, email, and chat.
- Resolve issues with professionalism and efficiency.
- Drive sales and revenue growth.
- BoldDesde casa·
- Como CM Risk Analyst (Monitoreo) estarás a cargo de atender las solicitudes recibidas por los diferentes canales y relacionadas con validación de cuentas de…
- Ver todos los Empleos de Bold - empleo en Desde casa - Empleos de Monitorista en Desde casa
- Búsqueda de salarios: salarios de Analista de Monitoreo Transaccional en Desde casa
- Ver preguntas y respuestas frecuentes sobre Bold
Ver empleos similares de esta empresaKeepDesde casa·- Join Keep as an Executive Assistant to our CTO, where your exceptional organizational and communication skills will ensure seamless operations and support the…
- Ver todo: Empleos de Keep - empleo en Desde casa
- Búsqueda de salarios: salarios de Executive Assistant en Desde casa
Ver empleos similares de esta empresaMindtechDesde casa·- Serve as the primary contact for customer inquiries, providing timely and accurate support via email, chat, and other communication channels.
- Ver todos los Empleos de Mindtech - empleo en Desde casa - Empleos de Customer Service Representative en Desde casa
- Búsqueda de salarios: salarios de Customer Associate en Desde casa
- Price Benowitz LLPDesde casa·
- Respond to potential clients via phone, email, and chat.
- Price Benowitz, LLP is seeking a full-time Client Intake Specialist to join their growing team.
- Ver todos los Empleos de Price Benowitz LLP - empleo en Desde casa - Empleos de Intake Specialist en Desde casa
- Búsqueda de salarios: salarios de Client Intake Specialist en Desde casa
- SurrealDesde casa·
- Research: Track and maintain databases of notable AI generated content.
- Content Creation: Create blog posts or internal daily reports summarizing the sentiment…
- Ver todos los Empleos de Surreal - empleo en Desde casa - Empleos de Moderator en Desde casa
- Búsqueda de salarios: salarios de Content Moderator (Latin America) en Desde casa
- SurrealDesde casa·
- Recruiting: Sourcing great candidates for us to hire across engineering, design, client relations, and product.
- Ver todo: Empleos de Surreal - empleo en Desde casa
- Búsqueda de salarios: salarios de Virtual Assistant en Desde casa
- BoldDesde casa·
- Como BNPL Models Specialist, serás responsable de definir y desarrollar los modelos de underwriting (UW) para el servicio Buy Now, Pay Later (BNPL), asegurando…
- Ver todo: Empleos de Bold - empleo en Desde casa
- Búsqueda de salarios: salarios de BNPL Models Specialist
- Ver preguntas y respuestas frecuentes sobre Bold
- StaffilocityDesde casaEmployerActivo hace 2 días·
- Client Communication: Answer and manage incoming calls, emails, and chat inquiries via Aloware, HubSpot, and Microsoft Outlook, ensuring professional and…
- Ver todo: Empleos de Staffilocity - empleo en Desde casa
- Búsqueda de salarios: salarios de Legal Receptionist en Desde casa
- SophilabsDesde casa·
- Call, email, and/or chat with potential candidates.
- ⭐️ A Typical Day.
- A Talent Assistant* supports the operations team with clerical duties.
- Ver todos los Empleos de Sophilabs - empleo en Desde casa - Empleos de Assistant en Desde casa
- Búsqueda de salarios: salarios de Talent Assistant (Remote-Colombia) en Desde casa
- Ver preguntas y respuestas frecuentes sobre Sophilabs
- Assist HealthDesde casaEmployerActivo hace 5 días·
- Assist Health is a leading innovator in the healthcare industry by providing clients with accessible and affordable healthcare solutions while delivering…
- Ver todos los Empleos de Assist Health - empleo en Desde casa - Empleos de Call Center Representative en Desde casa
- Búsqueda de salarios: salarios de Call Center Representative (Bilingual) en Desde casa
- BoldDesde casa·
- Procesar contracargos adhiriéndose a las políticas y procedimientos internos y externos.
- ️ Auxilio para medicina prepagada o plan complementario.
- Ver todos los Empleos de Bold - empleo en Desde casa - Empleos de Analista de contracargos en Desde casa
- Búsqueda de salarios: salarios de Analista Disputas y Contracargos
- Ver preguntas y respuestas frecuentes sobre Bold
- Staff4MeDesde casa·
- Provide bilingual technical support to clients via phone, email, and chat.
- In this role, you will provide first-line technical support to ensure the…
- Ver todos los Empleos de Staff4Me - empleo en Desde casa - Empleos de Helpdesk en Desde casa
- Búsqueda de salarios: salarios de Helpdesk NOC (Bilingual Spanish & English) en Desde casa
- TripleTenDesde casa·
- Help students by answering their questions in chat rooms and mail channels;
- Our employability rate among graduates is 87% across our Full Stack Development,…
Otros candidatos también buscaron:
Job Post Details
Patient Care & Operations Coordinator (Remote - Colombia, Ecuador & Argentina) - job post
Información del empleo
Sueldo
- $3.500.000 - $4.000.000 por mes
Tipo de empleo
- Tiempo completo
Ubicación
Descripción completa del empleo
About Thrive Psychology Group
Thrive Psychology Group is a fast-growing, innovative mental health and wellness company serving clients across the U.S. We specialize in providing high-quality therapy, assessments, and mental health programs to high-functioning professionals and families.
We are seeking a Patient Care & Operations Coordinator based in Colombia to join our dynamic team. This role involves direct client interaction, scheduling, administrative coordination, and supporting our growing mental health practice. Since this position requires strong English skills, we prefer candidates who have lived in an English-speaking country or have extensive experience engaging with American clients.
As the first point of contact for new and existing clients, you will play a crucial role in ensuring a seamless and supportive experience for those seeking therapy. The ideal candidate is organized, proactive, and technologically proficient, with a strong background in customer service, healthcare administration, or mental health intake coordination.
Key Responsibilities
- Serve as the primary point of contact for potential and existing clients.
- Respond to new client inquiries via phone, email, and chat.
- Conduct intake sessions to gather demographic, insurance, and clinical history information to match clients with the most suitable therapist.
- Schedule and coordinate client appointments while managing therapist calendars.
- Educate clients about treatment options, insurance, and costs (training provided).
- Maintain strong, professional relationships with referral partners, such as doctors' offices.
- Handle emergency and high-risk calls appropriately, ensuring client safety and proper escalation.
- Follow up with clients after their initial consultation to facilitate continued care.
- Assist in hiring, onboarding, and training new therapy staff on company systems and policies.
- Support HR operations and business development initiatives, such as client testimonials, referral follow-ups, and marketing outreach.
- Maintain client confidentiality in compliance with professional standards and company policies.
Ideal Candidate Traits
- Passion for client care and the ability to build strong interpersonal connections.
- Ability to thrive in a fast-paced environment with changing priorities.
- Self-motivated, proactive, and adaptable to new challenges.
- Excellent written and verbal English communication skills, with the ability to engage empathetically with clients.
- Strong problem-solving and critical thinking skills.
- High attention to detail and strong organizational abilities.
- Professional, friendly demeanor with excellent customer service skills.
- Experience using Google Workspace (G-Suite), Zoom, scheduling software, and CRM platforms (or a willingness to learn quickly).
- Familiarity with psychology, mental health services, or healthcare is a plus.
Qualifications & Experience
- 2+ years of experience in customer service, healthcare administration, or a related role.
- Experience in intake coordination, scheduling, or registration is highly desirable.
- Background in mental health, medical, or therapy-related settings is a plus.
- Prior experience with phone consultations or sales is preferred.
- Excellent spoken and written English, with professional communication skills.
- Willingness to learn about the U.S. healthcare system and insurance processes.
Compensation & Benefits
- Full-time position (40+ hours/week)
- Salary: 3,500,000-4,000,000 COP per month (based on experience)
- Paid vacation, holidays, and sick leave
- Opportunities for career growth and advancement
- Contract Type: Obra/Labor (employee responsible for social security and pension payments)
- Rotating evening and weekend shifts required (at least two evenings per week, 2 PM-8 PM). We work across all timezones in the U.S. so must be available during peak U.S. hours.
How to Apply
Please submit the following:
- Cover Letter detailing your relevant experience and why you are a great fit for this role.
- Resume
- Three professional references who can speak to your professional skills.
You can apply through Indeed or send your application directly via email to admin@mythrivepsychology.com.
Job Type: Full-time
Experience:
- mental health field: 1 year (Required)
Language:
- English (Required)