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Empleos de back office en Remoto

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Job Post Details

Leasing & Admin Assistant (Remote - Colombia) - job post

TRG Living
Desde casa
Tiempo completo

Información del empleo

Tipo de empleo

  • Tiempo completo

Ubicación

Desde casa

Descripción completa del empleo

Mission, Scope, & Key Responsibilities of the Position

As a Leasing & Admin Assistant, your mission is to provide essential administrative and operational support to the Regional Manager.

The key responsibilities for this role are as follows:

Leasing Administration: leverage our digital marketing platforms, social media channels, and communication tools to engage with potential residents, showcase properties virtually, and guide them through the leasing/sales process.

  • Collaborate with property managers for property tours and showcase available units.
  • Address inquiries, concerns, and requests in a professional and timely manner to build rapport with potential residents and establish trust.
  • Direct lead management when CM vacant seat/ vacations, etc
  • Assist applicants throughout the application process, ensuring a seamless process.
  • Prepare and process lease agreements.
  • Maintain accurate and up-to-date resident records.

Project Management: Coordinating, tracking, monitoring, and communicating the project workflows to ensure our teams meet crucial project milestones and deadlines.

  • Document Management: Collecting critical data and other paperwork.
  • Communication Hub: Coordinating between our internal teams and external stakeholders like sellers, agents, lenders, vendors, and title companies.
  • Workflow Tracking: Ensuring all milestones and deadlines are met to avoid delays or penalties.
  • Problem Solving: Addressing issues that arise.

Resident Relations:

  • Greet and welcome inbound resident calls
  • Address resident concerns and complaints promptly and professionally.
  • Engage with residents via social media, Google reviews, and other review platforms.

Legal & regulatory compliance: Data auditing, tracking, monitoring, processing, and reporting to ensure our communities are meeting local, state, and government legal requirements.

  • Conduct regular audits and reviews to identify potential risks and ensure compliance.
  • Communicate and collaborate with cross-functional teams to ensure the successful processing and renewals of licenses, permits, taxes, and insurance policies.
  • Analyze audit findings, prepare reports, and recommend corrective actions.
  • Investigating, researching, and resolving compliance issues and backlogs with local, state, and government agencies
  • Track, monitor, and maintain accurate and up-to-date compliance and insurance documentation.


Qualifications & Requirements

  • A bachelor's degree in real estate, business, accounting, or a related field is preferred.
  • Min 2 years' comparable experience in back office environments. Property management, finance, data analysis, accounting, bookkeeping, auditing, or administrative experience preferred
  • Excellent English (verbal & written)
  • Excellent interpersonal and communication skills.
  • Excellent organizational and time management skills.
  • Attention to detail and accuracy.
  • Ability to monitor and prioritize multiple workflows, tasks, and deadlines.
  • Problem-solving and resourcefulness.
  • High Sense of urgency and ownership
  • Strong computer skills, including proficiency in Microsoft Office Suite and property management software.

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