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Job Post Details

Client Success Manager

Agency Growth Team
Colombia

Información del empleo

Así es como las especificaciones del empleo se alinean con tu perfil.

Sueldo

  • $8.000.000 - $10.000.000 por mes

Tipo de empleo

  • Tiempo completo

Ubicación

Colombia

Descripción completa del empleo

Applicants will only be considered when they complete this application and next steps in this link: https://clientsuccess.agencygrowthteam.com/hiring-csm

Join Our Agency Growth Team as a Client Success Manager!

Do you love helping businesses grow? Are you passionate about building strong client relationships and delivering results? If you’re ready to make an impact in the digital marketing space, this is your opportunity to thrive!

About Us:
The Agency Growth Team has successfully mentored over 100 Client Success Professionals worldwide. We provide career development, mentorship, and placement opportunities with leading 7-figure digital marketing agencies.

What We Offer:

  • Paid Internship with a 7-Figure Digital Agency
  • Full-time Placement after the internship
  • Remote work with flexible hours
  • Competitive salary & bonuses
  • Fun, fast-paced work environment
  • Continual professional development with monthly training

Role Overview:
As a Client Success Manager (CSM), you will:

  • Build and maintain strong relationships with clients
  • Ensure client satisfaction and retention
  • Provide technical support, identify upsell opportunities, and drive campaign success
  • Manage client onboarding and regular progress reporting
  • Promote a positive client experience with personalized outreach and “WOW” moments

Responsibilities:

  • Onboard and train clients on our systems
  • Address client inquiries and proactively resolve issues
  • Regularly report on campaign performance
  • Develop strategies for client retention and growth
  • Assist with research to improve services and identify upsell opportunities

Ideal Candidate Traits:

  • Self-motivated with a strong work ethic and high follow-through
  • Detail-oriented, eager to learn, and task-driven
  • Excellent at problem-solving and managing client expectations
  • Strong communicator with excellent customer-facing skills
  • Ability to thrive in a busy and growing environment
  • Speaks English with little to no accent and has strong customer service skills
  • A solid understanding of marketing principles, reports, and accountability
  • Able to coordinate effectively with team members and hold them accountable

Requirements:

  • 3+ years of experience in Client Success or Digital Marketing
  • Proven ability to build strong client relationships
  • Excellent communication skills (email, video, phone)
  • Ability to multitask and meet deadlines
  • Self-directed and able to work remotely

Bonus:

  • Digital marketing experience
  • Relevant post-secondary education

Ready to take your career to the next level? Apply now and join a dynamic, results-driven team!

Applicants will only be considered when they complete this application and next steps in this link: https://clientsuccess.agencygrowthteam.com/hiring-csm

Job Type: Full-time

Application Question(s):

  • Have you completed the online application here: https://clientsuccess.agencygrowthteam.com/hiring-csm
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