Empleos en Bogotá, Cundinamarca

Job Overview:

We are looking for a bilingual (English & Spanish) Remote Medical Receptionist based in Bogotá, Colombia, to assist a U.S.-based medical practice. The ideal candidate will answer phone calls, schedule appointments, verify patient information, and provide excellent customer service while working remotely.

Responsibilities:

• Answer inbound calls from patients and medical providers in a professional and friendly manner.
• Schedule, reschedule, and confirm patient appointments using the practice's scheduling system.
• Verify and update patient information in electronic medical records (EMR).
• Assist patients with inquiries about services, insurance, billing, and office policies.
• Take accurate messages and escalate urgent calls to the appropriate staff.
• Provide general administrative support as required.

Qualifications:

• Fluent in English and Spanish (strong verbal and written communication skills).
• Previous experience as a medical receptionist, call center representative, or in a similar customer service role preferred.
• Familiarity with medical terminology and U.S. healthcare systems is a plus.
• Ability to multitask and work in a fast-paced environment.
• Strong computer skills, including proficiency in scheduling software, EMR systems, and Microsoft Office.
• Reliable internet connection and a quiet workspace at home.

Work Schedule:

• Monday to Friday (U.S. business hours).
• Occasional weekend availability may be required.

Benefits:

• Competitive salary with potential performance-based incentives.
• Work-from-home opportunity with flexible scheduling.
• Training and support to help you succeed in the role.

Job Type: Contract
Contract length: 24 months

Experience:

• USA Healthcare: 1 year (Required)

Language:

• English (Required)

Location:

• Cundinamarca, Cundinamarca (Required)

Application Deadline: 18/03/2025
Expected Start Date: 18/05/2025