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Job Post Details

Customer Success Representative / On Site Medellín / Relocation bonus! - job post

Confidential
Barranquilla, Atlántico
$2.500.000 - $3.000.000 por mes - Tiempo completo

Información del empleo

Sueldo

  • $2.500.000 - $3.000.000 por mes

Tipo de empleo

  • Tiempo completo

Ubicación

Barranquilla, Atlántico

Descripción completa del empleo

Join Our Vibrant Team in Medellín, Antioquia!

Are you ready to take your career to the next level in one of the best workplaces in Medellín? If you're from another city, this is your chance to move to this incredible city with the support of a relocation bonus, which will be granted to you 3 months after working with us!

At our company, we believe in a healthy work-life balance, with a 35-hour workweek and weekends completely free. Plus, enjoy an exciting commission structure with no earning limits—your hard work really pays off!

About You:

  • Goal-Driven & Problem Solver: You thrive on exceeding targets and delighting customers.
  • Passionate & Willing to Learn: You have a go-getter attitude and a genuine desire to help others.
  • Tech-Savvy & Adaptable: Quick to embrace new technologies, you're always looking for ways to improve.
  • Integrity Matters: You operate with honesty and ethics, ensuring trust within our team and with our customers.
  • Team Player: You’re eager to take ownership of your role and contribute to team success.
  • Growth-Oriented: You seek professional development and want to play a role in shaping our company culture.
  • Calm Under Pressure: You maintain composure in challenging situations.
  • Personable Communicator: You connect easily with others, adapting your communication style as needed.
  • Self-Starter: You work independently and think creatively to solve problems.
  • Challenge the Norm: You’re not afraid to push boundaries to improve service.
  • Bilingual Skills: Fluency in both Spanish and English is essential for this role.

What You’ll Do:

  • Operational Excellence: Take charge of key aspects of our daily operations, ensuring everything runs smoothly.
  • Customer Connection: Forge strong relationships by delivering exceptional, personalized support through email, live chat, phone, text, and social media.
  • Ownership of Issues: Manage customer inquiries from start to finish, using empathy and innovative problem-solving skills to find solutions.
  • Expert Guidance: Develop in-depth knowledge of our products and industry to assist customers in making informed decisions.
  • Collaborative Spirit: Work closely with other teams to guarantee a seamless and delightful customer experience.

Why Join Us?

We offer a supportive and dynamic work environment where your contributions are valued, and your career can flourish. If you're looking to make a meaningful impact while enjoying a balanced lifestyle, we’d love to hear from you!

Job Type: Full-time, Permanent

Location: Medellín, Antioquia (Relocation Required)

Languages: English (Required)

Job Type: Full-time

Application Question(s):

  • Would you be open to relocating to Medellín with a relocation bonus provided by the company 90 days after your start date?

Language:

  • English (Required)
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