Empleos de customer service

Job Title: Sales Manager (Remote | Trades / Electrical Services)Company Overview

We are a Los Angeles–based electrical services company providing a wide range of work—from small apartment projects to full building rewiring. We take pride in delivering reliable service to both residential and commercial clients.

We are a Premier member of the 1800Remodel network and the trusted electrical partner serving Los Angeles and surrounding areas, supporting homeowners and businesses connected with vetted local professionals.

Job Description

We are hiring a Remote Sales Manager with a background in service or trades-based businesses to build our sales and lead generation operations from scratch. This role is hands-on and foundational—ideal for someone who enjoys building structure, testing channels, and growing a team over time.

The Sales Manager will be responsible for generating and managing data, helping hire and train call center agents (with recruiting support), managing email marketing, and developing lead generation strategies across multiple channels for both B2B and B2C customers.

This is a fully remote role, but candidates must be able to work PST hours and communicate clearly in English.

Key Responsibilities

Sales & Lead Generation

• Build and manage lead generation strategies across multiple channels
• Generate, organize, and analyze lead and sales data
• Identify new and effective lead sources
• Track lead quality, volume, and cost

Call Center & Team Building

• Help hire, train, and manage call center agents
• Create call scripts, sales workflows, and basic training materials
• Monitor performance and improve processes over time

Email Marketing

• Hire and manage email marketing resources
• Oversee outbound and follow-up campaigns
• Ensure quality, compliance, and consistency

Digital, Local & Organic Channels

• Lead generation through social media platforms and groups
• Research and test local service ads (e.g., Nextdoor and similar platforms)
• Analyze costs and effectiveness of paid channels
• Oversee basic SEO and inbound lead initiatives

Requirements

• Experience in sales management within trades or service-based industries (electrical, HVAC, plumbing, construction, home services, etc.)
• Strong background in both B2B and B2C sales
• Proven ability to build sales processes and teams from scratch
• Excellent English communication skills (spoken and written)
• Data-driven, organized, and proactive
• Comfortable working remotely and independently
• Able to work PST time zone

Job Type: Full-time