Evaluaciones de Customs Officer en G4S
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Customs Officer123 evaluaciones
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Was good at first but they are poorly managed, don't know how to schedule, they messed up my pay check, and didn't give me my final one. I loved the job but depending on the sight it could make or break you.
Advancement, great environment
Short breaks, missing pay, long hours
For what they require to secure a job with the company, the work environment that G4S provides is not worth it.
The management team in the Orlando office is inexperienced, unreliable and lazy. Hopefully after the company over hauls the Orlando office the management will get better and the employees wont have to suffer from the management teams incompetence.
I was promised AT LEAST 32 hours a week. I was given 18 hours a week. When I asked about 32 hours, I was informed they would get on it. That response changed to, "if you want more hours, let us know your availability" and then "Just talk to home office and they will get you more hours at other sites" I was a dedicated flex officer; I was not supposed to drink on my time off or travel long distances due to needing to be ready whenever I was called in. I should have been getting paid to be on call.
The company overall is a good company but like many large companies sometimes their is some confusion in monetary matters. Some of the supervisors are afraid to make decisions as far as discipline is concerned and as a result the same troublemakers continue to cause trouble for all.
The training is excellent.
Improper disciplinary techniques.
Worked here for a little over a year. The turn around rate here was ridiculous. Employees came and went and the longest people would stay is about 6 months. They weren’t flexible with the hours and you had no say if you needed a schedule adjustment. You got what you received. No overtime was given and no one hit 40 hours. Averaged about 38 a good week and 32 on an average week. Received no benefits. The job just generally sucked.
The office management does not care. If you have a Site Supervisor you will be fine most times. They do not give raises ever and will over look you for advancement in the company even when you apply all the time. Was not a good time to work for them.
I worked for the Sacramento office. I also worked for them in Charleston, WV which was a good experience. But this is for the Sacramento office. The bottom line is I had too many bosses. I was hired to be an armed Customs Protection Officer, but I was also cross trained to be a Bank Protection Officer. I was constantly being jerked around and rescheduled in the middle of the week with barely any notice and hardly ever worked the site I was hired on for. There’s a silver lining, however. Since I left, the operations manager, payroll person and HR Manager were fired. Okay, that’s not a silver lining, just funny. The real silver lining is that they lost the contract to the site I was supposed to be assigned to, and I got hired on with the company that now has the contract, and they pay more money. The Sacramento office loses major contracts all the time, and that sums up the problem with the branch: it’s a global company, so they have the money to screw around and lose contracts all the time. If the Sacramento office was the entirety of the company, they would have closed down years ago.
I was going to say direct deposit, but they lost my sheet with my sensitive bank info so I got paper checks the whole time.
Literally everything. Terrible experience.
typical workday clock in at 7:45 to begin at 8, paperwork, work vehicle check, I learned a lot about accepting and releasing fleet delivered, proper patrolling techniques
free snacks, juices, coffee
my immediate supervisor was VERY UNFAIR and played favorites, He only provided advance training or promoted those he favored
My manager who I had was a liar. She made accusations about my performance, and she even wrote me up due to a supposed complaint, She refused to let me see the complain lodged against me, when I went to speak to the person who supposed to have lodged the complaint because I wanted to apologize for what ever I did wrong, she stated she never lodged a complaint against me. I had to take it into my own hands and found out she was lying about me. I was told I could come back if I chose to due to the fact I worked out my 2 week notice. I decided a year later I wanted to come back, was set up for an interview, just to be told there were no positions available. I was a good hard working employee who always was there no matter how much they needed me. Now to be told there are no positions is a lie.
I have very fortunate to be on a contract that pays well. However the payrate will never change or increase sad to work 5 years and be told how great you are but never get a raise, bonus or additional PTO days.
Management and the lack of raises
the job is usually not difficult; exceptions being that you will have to deal with a lot of drunkards and panhandlers. you are given a gun that you are not allowed to use “unless being actively shot at.” people will think you’re either a cop or a tour guide. there is little opportunity for advancement within this company; it is not a career oriented job.
There is no long jevity. Nobody knows each other like they used to ,used to have people that backed up their employees to The Chronic complainers amongst the clientele. The starting pay rates overall average is the same as it was over 20 years ago
Stepping stone into retirement or into a new career field
High turnover rate, not career-oriented, just a job with very few basic benefits