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    • Benefits of Working as a Customer Service Representative:*.
    • Employee discounts, and much more!
    • Assist all customers through inbound calls, emails, and/or chats.
    • Serás responsable de resolver las llamadas complejas o escaladas de los clientes.
    • Realizarás investigaciones y proporcionarás respuestas a los clientes para…
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    • Búsqueda de salarios: salarios de Representante Bilingüe Senior de Servicio al Cliente – Inglés-Español – Remoto en Bogotá, Cundinamarca
    • Ver preguntas y respuestas frecuentes sobre TTEC
    • Horario:* Lunes a viernes, 40 horas semanales.
    • No se trabajan fines de semana.
    • 6 días adicionales de vacaciones al completar los primeros 6 meses.
    • Candidate QualificationsMust-Haves1+ years of professional experience in customer service, call center, appointment setting, sales, lead follow-up, or a similar…
    • Maintain accurate lead information, call notes, appointment details, and follow-up activity within the firm's CRM.
    • Job Type:* Full-Time, Independent Contractor.
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    • Horario:* Lunes a viernes, 40 horas semanales.
    • No se trabajan fines de semana.
    • 6 días adicionales de vacaciones al completar los primeros 6 meses.
    • Tipo de Empleo:* Tiempo completo (40 horas/semana).
    • Buscamos un Agente Bilingüe de Atención al Cliente para brindar apoyo administrativo a firmas de abogados…
    • Experiencia en servicio al cliente, call center, dispatch, HR o soporte administrativo.
    • En BABCO Building Services estamos buscando un Dispatch Center para…
    • Bilingual Senior Customer Service Representative - English-Spanish - WFH.
    • As a Bilingual Senior Customer Service Representative - English-Spanish working…
    • Deliver first and second level customer support across chat, email, back-office, and phone channels, consistently meeting CX metrics and ensuring an outstanding…
    • Tipo de Empleo:* Tiempo completo (40 horas/semana).
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    • Document tickets (calls, chats and emails) in the call center database.
    • Follow specific scripts or call flows to ensure accuracy of information provided.
    • Sales / leasing /call center / customer service: 1 year (Preferred).
    • 1+ year of experience in sales, leasing, call center, or customer service.

Otros candidatos también buscaron:

customer support
english
ingles
remote work
bilingual remote
IntouchCX logo
Customer Service Representative
IntouchCX
·
3.2
Kennedy, Cundinamarca 110911
$3.100.000 por mes
Tiempo completo
Postularse en la página de la empresa

Detalles del empleo

$3.100.000 por mes
Tiempo completo
De Kennedy, Cundinamarca 110911

Descripción completa del empleo

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

We are currently hiring Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!

Benefits of Working as a Customer Service Representative:

  • Flexible schedules
  • Competitive salary
  • Amazing career growth opportunities
  • Health & life insurance
  • Transportation Options
  • Health & Wellness compensation fund
  • Employee discounts, and much more!

Working as a Customer Service Representative, You Will:

  • Assist all customers through inbound calls, emails, and/or chats.
  • Communicate a variety of information to the customer.
  • Be an active listener and help resolve customer inquiries.
  • Provide a meaningful and positive experience with every customer interaction.
  • Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Customer Service Representative, You Have:

  • English Level B2 or higher
  • Legally entitled to work in Colombia (with Cedula)
  • High school diploma or equivalent
  • Availability to work from campus
  • Problem-solving skills and the ability to keep calm under pressure.
  • Amazing people skills. Plus, a performance and customer service mindset

Availability: Full-time (some shifts may depend on availability).

Ready to apply? Submit your application and one of our team members (including AI-powered) will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! By submitting your application, you are consenting to be contacted via the above communication channels.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Job Type: Full-time

Work Location: In person

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