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YouTube Account Manager

When you apply, please make sure the subject line is: “I actually read the instructions”

This job is completely remote and may start part time or full time depending on the right fit, but if it starts but time it will turn into full time.

Job Overview

We are seeking a detail-oriented YouTuber Account Manager to join our fast growing marketing agency that helps the US’s top-ranked real estate teams with their social media and digital marketing. Your role is to provide exceptional project management and quality control. This critical role coordinates between clients and our fulfillment team to ensure flawless execution.

Are you all about being SOCIAL FIRST? Someone who lives and breathes social? Understands social culture and what GenZ's are into? Do you have a talent for wearing multiple brand hats and switching easily among brand voices? Or a sparkling personality that will mesh well with a diverse multil-cultutal team? Oh well, we could be meant to be.

Core Responsibilities

• Project Management: Organize client projects and requests in Asana. Ensure all relevant information is provided to fulfillment team. Track progress and proactively communicate with clients on timelines and milestones.
• Quality Control: Thoroughly review all client deliverables including videos, graphics, and written content before delivery. Check for any errors, inconsistencies, or areas needing improvement.
• Client Communication: Address client queries promptly, politely & professionaly via email/chat. Keep clients updated on project status, changes, or delays. Schedule and calendar client calls.
• Organization: Maintain meticulously detailed notes and project information in Notion. Ensure teammates have access to all relevant client details needed to fulfill requests.
• Attention to Detail: Review details thoroughly and accurately. Proactively identify any issues, no matter how small, before client delivery.

Requirements

• Fluent in English (written and spoken)
• Proficient with Project management tools like Asana preferred (or Trello, Monday, Notion, etc.), communication platforms like Slack (similar to WhatsApp but better for teams), and Google Suite
• Strong time management and organizational skills
• Polite, patient, and professional communication
• Meticulous attention to detail
• Ability to multitask and prioritize efficiently

Results

• 95% of projects are delivered on time with little to no errors
• 95% client satisfaction based on quality control
• Seamless communication and transparency
• Improved team productivity and workflows

Pay starting range is included in the job posting.

Our team values creativity, collaboration, and a client-centric approach. We foster a supportive and inclusive work environment that encourages continuous learning and growth. We believe in going above and beyond to deliver exceptional results for our clients while maintaining a healthy work-life balance for our team members.

Upholding A Impact Media Values:

Accountability - trust, integrity and honesty. Open and reliable communication. Over communicating.

Client excellence - Worrying about the small details. A world class experience with deep curiosity in the consumer & industry.

Limitless excellence - proactive not reactive. Innovative. Convicted creativity. Adaptive to changing market demands. Growth focused. Ambitious. Optimistic grit. Once is a mistake, twice is a coincidence, three times is a pattern... and we don't believe in coincidences. A mistake is just a lesson not learned yet. Get 1% better every time.

Childlike Curiosity - no ego. No casting judgements. Childlike curiosity not closed minded. Equality. Patient. Empathetic.

Make sure you’re comfortable with:

• Remote working. This is completely remote (work from home) position.
• A multi-step hiring process
• Open opportunities to work as much or as little as you want
• All job offers start with a 30 to 60-day paid trial to make sure that we’re the right fit for each other.

To apply:

If you're interested, please submit the following:

• A link to your resume in PDF format with the following naming convention: [Lastname.Firstname.YouTube-Account-Manager.pdf]
• Details of your social media experience, your portfolio, and your most active social media link
• Send a link to your completed personality quiz: https://crys.io/s/glGvRz
• Your answer to this question: if you were an animal, what animal would you be and why?
• Your answer to this question: What does this quote mean to you personally? "Work is love made visible" - Khalil Gibran

Submissions should go to: marketing@aimpactmedia.com

I will be looking for people who can format their submission in a way that makes it easy for us to review. Remember, in client management you want to help make it as easy on the client as possible! I’m happy to answer any questions you may include in your application.

Thank you for your consideration and best of luck on your job search!

Job Type: Full-time

Language:

• English (Required)