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Bilingual Virtual Medical Assistant & Spanish Medical Interpreter

Remote | Latin America

About the Opportunity

LatHire is building a talent pool of qualified bilingual Virtual Medical Assistants and Medical Interpreters for potential opportunities with international healthcare clients.

In this role, you may support healthcare providers by assisting Spanish-speaking patients, coordinating appointments, handling front-office administrative tasks, and facilitating accurate communication between patients and medical professionals. We are looking for reliable, detail-oriented, and confident professionals who can provide excellent patient support while maintaining confidentiality.

Please note: This is a talent pool opportunity, not a guarantee of immediate employment. Candidates may be considered for relevant opportunities as they become available.

Key Responsibilities

• Provide accurate, professional, two-way interpretation between English-speaking healthcare providers and Spanish-speaking patients.
• Handle inbound and outbound calls in both Spanish and English.
• Schedule, reschedule, and cancel appointments, and conduct appointment reminders and follow-ups.
• Verify patient insurance eligibility and coverage, including copays, deductibles, and coinsurance.
• Assist with medication approvals and prior authorization workflows by coordinating with insurance companies and pharmacies.
• Support patient intake, documentation, and general medical office administration.
• Maintain patient confidentiality and handle protected health information according to applicable privacy requirements.
• Communicate proactively with healthcare providers and escalate questions or concerns when necessary.

Requirements & Qualifications

• Bilingual Fluency: Strong spoken and written English and Spanish, with the ability to interpret accurately in professional healthcare settings.
• Relevant Experience: At least 1 year of experience in healthcare administration, virtual medical assistance, medical reception, patient intake, or medical interpretation.
• Medical Terminology: Familiarity with medical terminology and U.S. health insurance concepts, including copays, deductibles, and prior authorizations.
• Communication: Confidence communicating directly with patients, physicians, and clinical teams.
• Technical Skills: Familiarity with electronic medical records (EMR/EHR), scheduling systems, and remote communication tools.
• Privacy & Confidentiality: Basic understanding of HIPAA and the secure handling of protected health information.
• Organization: Strong attention to detail, follow-through, responsiveness, and the ability to manage tasks independently.
• Schedule Flexibility: Willingness to accommodate schedules aligned with U.S. Eastern Time, including occasional schedule adjustments when required by a future opportunity.

Technical & Work Environment Requirements

• A reliable personal computer and stable, high-speed internet connection.
• A quiet, private workspace suitable for confidential patient communication.
• A quality headset with a microphone for calls and interpretation.
• Ability to use approved remote access, security, and time-tracking tools when required.

Preferred Qualifications

• Previous experience supporting U.S.-based medical practices.
• Experience providing over-the-phone medical interpretation.
• Familiarity with insurance verification and prior authorization processes.
• Experience in ophthalmology, neuro-ophthalmology, or another specialized medical field.

Compensation

• Full-Time: $1,200–$1,600 USD per month.
• Part-Time: $600–$800 USD per month, based on approximately 20 hours per week.

These ranges are indicative and may vary depending on the specific opportunity, relevant experience, bilingual proficiency, and client requirements.

How to Join the LatHire Talent Pool

To be considered for future opportunities, please complete the required Google Form so your information can be included in LatHire’s talent pool and official job board.

If you already have a LatHire profile, you do not need to create a duplicate profile.

Our Talent Matching team may consider your profile for opportunities aligned with your skills and experience. Joining the talent pool does not guarantee employment or require you to accept an opportunity.

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