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Empleos de Medical Service en Bogotá, Cundinamarca

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    • Healthcare Customer service: 1 year (Required).
    • Ensure compliance with HIPAA regulations and internal policies for confidentiality and medical data handling.
    • Ver todos los Empleos de Grupo empresarial en Miami, Colombia y Honduras - empleo en Usaquén - Empleos de Healthcare Customer Service Representative en Usaquén, Cundinamarca 110221
    • Búsqueda de salarios: salarios de Healthcare Customer Service en Usaquén, Cundinamarca 110221
    • Medical biller: 1 year (Required).
    • Monitor service utilization and client satisfaction, proactively addressing issues, improving retention, and ensuring…
    • We also assist with doctor scheduling and coordinating client medical care.
    • Identifying ideal providers and scheduling patient for treatment, relaying medical…
    • Brindar atención excepcional al 100% de los registros (llamadas, chats, redes sociales, videoconferencias, etc.), garantizando la satisfacción del cliente.
    • A customer service mindset with a passion for delivering outstanding care.
    • Minimum 3+ years of experience in sales, customer service, or a related field.
    • This is a demanding and fast moving position that requires someone who is able to exercise good judgment and significant initiative.
    • Provide excellent customer service and maintain a professional tone at all times.
    • Knowledge of medical terminology , triaging procedures, and patient intake…
    • Prior experience in a healthcare, medical office, insurance, or care-management call-center environment.
    • 6+ months of experience in a contact-center, customer-…
    • Experience supporting employees in a service-oriented environment is desirable.
    • Strong customer-service orientation and problem-solving skills.
    • In this role, you’ll directly impact our ability to deliver seamless international logistics solutions, ensuring that global supply chains run efficiently and…
    • You are comfortable engaging with data and analysis and open to using new tools (including AI-enabled approaches) where they add value—always in service of…
    • Demonstrate outstanding listening skills while exhibiting excellent customer service, patience, and empathy to promote the company reputation of integrity.
    • Prepaid medical plan with Colsanitas Integral.
    • Passionate about customer service, with a focus on balancing employee needs with organizational goals.
    • Highly preferred to have 1 year of experience in medical interpreting or customer service interpreting (include any additional interpreting experience).
    • Customer service mindset and professionalism.
    • Organize and maintain confidential medical records.
    • Deliver exceptional service to patients and providers.

Job Post Details

Healthcare Customer Service - job post

Grupo empresarial en Miami, Colombia y Honduras
Usaquén, Cundinamarca 110221
$3.500.000 por mes - Tiempo completo

Información del empleo

Sueldo

  • $3.500.000 por mes

Tipo de empleo

  • Tiempo completo

Ubicación

Usaquén, Cundinamarca 110221

Descripción completa del empleo

Healthcare services in USA seeks a CSR

Technical Skills:

  • Minimum 6 months of experience in healthcare environments
  • English B2+/C1

Schedule: Full time, Monday to Friday 8:00am - 5:30pm EST

Location: Hybrid (Chico norte) - Bogotá

Contract: Indefinite

Salary: 3'500.000 cop

English C1

Key Responsabilities

  • Manage and submit prior authorization requests with insurance companies for procedures, medications, and services.
  • Verify insurance requirements and ensure all necessary documentation is complete and accurate.
  • Monitor and follow up on pending authorizations to secure timely approvals and avoid delays in care.
  • Coordinate with clinics, hospitals, and external providers to exchange patient documentation.
  • Educate patients on referral processes, coverage details, timelines, and provider information.
  • Ensure compliance with HIPAA regulations and internal policies for confidentiality and medical data handling.

If you want to follow the process, we need your english cv:
Phone number:
E-mail:
Current salary:

nsierra@vinaligroup.com or +1 (407) 604-1771

Job Type: Full-time

Experience:

  • Healthcare Customer service: 1 year (Required)

Language:

  • Inglés B2 (Required)

Work Location: Hybrid remote in Usaquén, Cundinamarca 110221

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