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Empleos de Customer service en Medellín, Antioquia

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    • We need people with a high level of English and experience in Customer Service for a Bilingual Customer Service Agent position.
    • Full-time work ON SITE.
    • You have good customer service skills.
    • Must have B2-C1 English a good phone voice and customer service skills.
    • Answer customer questions by phone and email.
    • 3+ years of customer support experience.
    • Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions on behalf…
    • Ver todos los Empleos de Sezzle - empleo en Medellín - Empleos de Customer Service Representative en Medellín, Antioquia
    • Búsqueda de salarios: salarios de Customer Service Agent en Medellín, Antioquia
    • Contribute to continuous improvement by sharing insights from customer interactions and participating in training and feedback sessions.
    • Demonstrate outstanding listening skills while exhibiting excellent customer service, patience, and empathy to promote the company reputation of integrity.
    • Provide excellent customer service to ensure customer satisfaction and loyalty.
    • Additionally, this position will provide excellent customer service to ensure…
    • Prior customer service experience (required).
    • This role is ideal for a bilingual, energetic professional who enjoys talking to people, qualifying leads, and…
    • You’ve worked in hospitality / retail or customer service before which is preferred but not required.
    • Create a welcoming community environment for our members…
    • Build rapport, understand customer needs, and recommend suitable solutions.
    • Handle objections, address customer concerns, and confidently close sales.
    • Handle inbound customer inquiries via phone and chat.
    • Provide accurate and timely information to customers regarding their service.
    • Customer service: 3 years (Required).
    • Prior customer service experience preferably as a legal assistant.
    • The ideal candidate will have excellent organization,…
    • Atualizar o perfil do solicitante do cliente em nosso CRM a cada interação.
    • Proficiência em Microsoft Office; Excel, PowerPoint, Word.
    • Driver Coordination: Communicate via text/SMS with drivers to confirm schedules and expectations (Internal communication only; *no direct end-customer…
    • Document customer interactions accurately and follow established service processes.
    • Meet applicable customer service, quality, and productivity expectations.

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Job Post Details

Customer Service Agent
Envigado, Antioquia
$3.000.000 por mes
Tiempo completo

Detalles del empleo

$3.000.000 por mes
Tiempo completo
De Envigado, Antioquia

Descripción completa del empleo

We are looking for someone like you! We need people with a high level of English and experience in Customer Service for a Bilingual Customer Service Agent position. If you love customer service, have a positive attitude and want to grow professionally, apply NOW.

Skills

  • English B2 - C2
  • Assertive communication
  • Positive attitude
  • Excellent customer service
  • Attention to detail
  • Management of basic office systems
  • Empathetic and eager to learn!

What do we offer you?

  • Excellent work environment!
  • We are an inclusive company.
  • We value the personality of our collaborators.
  • Salary of $3,000,000
  • Full-time work ON SITE
  • Schedule: Monday to Friday, two days off
  • indefinite contract

Apply and be part of our team!

Job Type: Full-time

Application Question(s):

  • Do you live in Medellin or in the metropolitan area?

Language:

  • English (Required)
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